VetConnect
Care that never
closes for the day.
VetConnect is the AI voice agent built for veterinary clinics and animal hospitals. Appointment scheduling, emergency triage routing, and pet parent communication — handled with the warmth your clients expect.
Built by a team with over a decade designing and building veterinary, medical, and dental clinics across Canada and the US.
100%
OF CALLS ANSWERED
Every call, 24/7. No voicemail, no hold.
24/7
ALWAYS AVAILABLE
Nights, weekends, and holidays
ALL
SPECIES SUPPORTED
Dogs, cats, exotics, and large animals
NO HOLD
CALLERS NEVER QUEUE
Unlimited simultaneous calls, no busy signal
Pick a time that works for your clinic.
Fifteen minutes, no prep needed. Or hear the agent handle a real call first — we’ll tell you exactly what to say.
Pet parents call when they're worried. They can't wait on hold.
Veterinary clinics deal with anxious pet parents, urgent symptoms, complex booking rules, and emotional moments — all on a phone line that never stops ringing. Your front desk team is incredible. They're also overwhelmed. And the calls they can't answer are the ones where pet parents needed reassurance most.
- After-hours emergency calls go unanswered or to a service that lacks context
- Front desk drowns during morning rush — and pet parents wait
- Same questions asked all day: hours, pricing, vaccine schedules, prescription refills
- Multi-clinic groups can't maintain consistent voice across locations
- Emergency triage decisions require trained judgment your phone tree can't provide
Trained on animals.
Tuned for empathy.
24/7 Appointment Scheduling
Books wellness exams, vaccinations, dentals, surgeries — across multi-clinic operations with complex booking rules.
Emergency Triage Routing
Recognizes urgent symptoms, escalates to on-call veterinarians, and provides calming guidance to anxious pet parents.
Multi-Species Knowledge
Configured for dogs, cats, birds, exotics, and large animals — recognizes species-specific terminology and care patterns, with specialty species added during onboarding.
Pet Parent Communication
Prescription refill requests, post-visit check-ins, vaccine reminders, follow-up calls — all in your clinic's warm voice.
Opportunity Search
AI mines your patient database for hidden revenue — lapsed patients, overdue vaccinations and wellness visits, unfilled prescription refills, and missed recall reminders.
Prescription Refill & Pharmacy Revenue
Refill requests eat hours of staff time daily, and most clinics never prompt clients to reorder — so the business drifts to online retailers. Your agent handles refill requests and proactively prompts reorders, keeping that pharmacy revenue in your practice.
When seconds matter, VetConnect knows what to do.
When a pet parent calls in distress, VetConnect recognizes the signs of an emergency — chocolate ingestion, difficulty breathing, severe lethargy, trauma — keeps the caller calm, and routes immediately to your on-call veterinarian. No phone tree. No hold music. No wasted minutes when minutes matter.
VetConnect never gives veterinary advice. It recognizes urgency and gets the caller to a veterinarian. Clinical judgment stays with your team, always.
Toxin Ingestion
Difficulty Breathing
Severe Lethargy
Suspected Trauma
Want to hear how it handles an after-hours emergency call? Call the demo line, or take 15 minutes with us.
One voice. Every location.
Whether you run one clinic or thirty, VetConnect maintains consistent brand voice while routing to each clinic's specific calendar, pricing, and on-call schedule. Built for animal hospital groups.
Works alongside the systems
your practice already uses.
VetConnect syncs appointments to Google Calendar and Microsoft Outlook today, and writes to your practice management system where a direct integration exists. Tell us what you run and we'll confirm exactly what connects during your consultation.
Without VetConnect / With VetConnect.
Without
- Anxious pet parents on hold
- After-hours emergencies routed to generic answering services
- Same questions answered hundreds of times a day
- Front desk burnout
- Inconsistent care across locations
With VetConnect
- Every pet parent reassured
- Emergency triage routed instantly
- Repetitive questions handled with warmth
- Front desk freed for in-person care
- Consistent experience across every clinic
Fifteen minutes is all it takes to see it running on your clinic's call flow.
Hear how VetConnect cares for your callers.
Call the demo line and hear it handle a real call — or book fifteen minutes configured for veterinary practice.