ServiceConnect
Built for the businesses
that build everything else.
ServiceConnect is the adaptable AI voice agent for service-based businesses. Whether you run an auto shop, a repair business, or a multi-trade operation — it handles your phones, books your jobs, and keeps your revenue moving.
100%
OF CALLS ANSWERED
Every call, 24/7. No voicemail, no hold.
24/7
ALWAYS AVAILABLE
Nights, weekends, and holidays
<1 SEC
RESPONSE TIME
Real-time, natural conversation
BAY-READY
BOOKING
Fills the schedule while you turn wrenches
MULTIPLE
SIMULTANEOUS CALLS
No busy signals, ever
OPPORTUNITY SEARCH
HIDDEN REVENUE
Mines your database for leads worth reviving
One voice agent. Every service business.
ServiceConnect adapts to your industry, your terminology, and your workflows. We've deployed across:
Auto Repair Shops
Oil changes, diagnostics, tire service, and mechanical repairs
Appliance Repair
In-home service, parts, warranty work
Garage Door Services
Repairs, spring replacements, new installs, opener service
Specialty Trades
Locksmiths, glaziers, mobile mechanics
Home Services
Cleaning, landscaping, pest control
General Contractors
Project intake, estimate scheduling
Professional Services
Consultants, accountants, advisors, bookkeepers
TOWING & ROADSIDE
24/7 dispatch, ETA updates, and roadside coordination
AUTO BODY & COLLISION
Estimate scheduling, insurance intake, repair status updates
Looking for HVAC, plumbing, or electrical specifically? We've built dedicated products for those — see HVACConnect, PlumbingConnect, and ElectricalConnect.
Your team is in the bay. Your phone is ringing.
Service businesses live and die by the phone. But your most skilled people — the ones earning revenue — can't stop and answer it. So calls go to voicemail. Customers go to competitors. And the front desk burns out trying to do three jobs at once.
- Service writers can't answer calls and check in customers at the same time
- After-hours bookings get lost
- Same questions asked 50 times a day eat your team's time
- Quote requests sit in voicemail for 24+ hours
- Repeat customers can't self-schedule recurring service
Every call. Handled.
Every booking. Captured.
Intelligent Call Handling
Answers every call instantly. Routes complex issues to humans, handles routine requests autonomously.
Appointment Scheduling
Books, confirms, and reschedules across your calendar. Handles capacity, technician availability, and parts ETAs.
Quote & Estimate Intake
Captures full job details, sends to your team, and follows up with customers automatically.
Customer Follow-Up
Post-service reviews, recurring service reminders, missed-call rescues, customer reactivation campaigns.
Opportunity Search
AI mines your customer database for hidden revenue — overdue service intervals, declined or deferred work, old repair estimates, expiring warranties, and lapsed customers.
Never-Miss Call Coverage
When your team is heads-down on the floor, calls go unanswered and customers move on. Your agent picks up every inbound call instantly, books the work, and makes sure no job walks because nobody answered.
Trained on your industry.
Tuned to your business.
ServiceConnect is configured per business type — vocabulary, pricing logic, scheduling rules, and common objections — so it sounds like someone who already knows your operation from day one.
Auto Shop
Knows the difference between a tire rotation and a full alignment, recognizes vehicle makes and common services.
Appliance Repair
Captures appliance brand, model, serial, and symptom; books in-home service windows by ZIP code.
General Contractor
Intakes project scope, budget range, and timeline; books estimate appointments and pre-qualifies leads.
Plugs into your existing workflow.
API-ready for any service management platform.
Before ServiceConnect / After ServiceConnect.
Before
- Phones ringing during peak hours
- Voicemail backlog
- Lost quotes
- Service writer burnout
- Inconsistent customer experience
With ServiceConnect
- Every call answered
- Quotes captured in real-time
- Service writers focused on customers in front of them
- Consistent brand voice across every interaction
- Unlimited concurrent calls — zero missed revenue
See how ServiceConnect handles a real service call.
Book a 15-minute demo configured for your industry.