HVACConnect
Comfort, controlled.
Calls, captured.
HVACConnect is the AI voice agent for residential and commercial HVAC contractors. Service dispatch, maintenance bookings, emergency calls, seasonal tune-ups — handled 24/7. Then it goes further, following up on quotes and bringing lapsed customers back before the season turns.
Simulated conversation shown for illustration.
100%
OF CALLS ANSWERED
Every call, 24/7. No voicemail, no hold.
24/7
ALWAYS AVAILABLE
Nights, weekends, and holidays
NATURAL
REAL CONVERSATIONS
Understands callers, not just menu presses
EMERGENCY
READY TRIAGE
Routes urgent calls instantly, books the rest
MULTIPLE
SIMULTANEOUS CALLS
No busy signals, ever
OPPORTUNITY SEARCH
HIDDEN REVENUE
Mines your database for leads worth reviving
Every missed call is a job your competitor just booked.
HVAC owners lose $300–$1,200 per missed call. The phone rings when techs are inside furnaces or on rooftops — exactly when no one can answer.
- After-hours no-heat calls go to voicemail. Homeowners call the next company.
- Dispatchers overwhelmed in peak season — calls drop precisely when revenue is highest.
- Same maintenance questions answered 50 times a day.
- Quote requests sit for 24+ hours before someone calls back.
- Seasonal tune-up recall campaigns never get sent.
Built for HVAC. Trained on your trade.
Emergency Dispatch
Recognizes urgent no-heat in winter, no-cooling in heatwaves, and safety issues like gas smells or CO alarms. Routes to your on-call tech instantly with full context.
Maintenance Booking
Schedules annual tune-ups, filter changes, system inspections. Handles single and multi-unit commercial properties.
Quote Intake
Captures equipment type, system age, square footage, and problem description. Routes new-system quotes to your sales team.
Seasonal Campaigns
Proactive outreach for spring AC tune-ups, fall heating checks, and filter replacements. Books recurring revenue without lifting a finger.
Opportunity Search
AI mines your customer database for hidden revenue — expired maintenance contracts, old quotes & estimates, aging equipment due for replacement, and seasonal tune-up lapses.
After-Hours Emergency Capture
Nearly a third of HVAC emergencies come in after hours — and they are your highest-value jobs. Your agent answers no-heat and no-cool calls 24/7, triages urgency, and routes them to your on-call tech before the customer calls the next contractor.
How HVACConnect handles a real day.
Tuesday · 11:43 PM
Homeowner calls: 'My furnace just quit and it's -15.' HVACConnect triages as urgent, captures details, dispatches to your on-call tech. Booking lands in your dashboard before you reach for your phone.
Saturday · 9:02 AM
Commercial property manager books quarterly maintenance for a 12-rooftop-unit retail plaza. Full address, access notes, and preferred week captured automatically.
Thursday · 2:17 PM
Homeowner asks for a new heat pump quote. HVACConnect captures square footage, current system age, energy goals, and routes to your sales rep with a callback time the homeowner picked.
Works with the tools
you already use.
Syncs to Google Calendar and Microsoft Outlook today, and hands every booking and lead to your dispatch and field-service system via SMS, email, and secure export — no integration required to go live.
One voice. Every truck.
Every territory.
HVACConnect scales with your operation — from a two-truck shop to a multi-location HVAC group — without adding headcount.
Single voice across all locations
Whether you've got one shop or 12, callers hear the same brand, the same triage logic, the same booking flow.
Routes by territory and skill
Calls from north of the city go to the north team. Commercial calls go to your commercial techs. No human dispatcher needed.
Scales with seasonal spikes
Heatwave or cold snap, HVACConnect absorbs the spike at zero marginal cost. No need to staff for the worst week of the year.
Stop losing jobs to voicemail.
See how HVACConnect handles a real call, on your trucks, in your service area.