How It WorksAboutFAQ

FECConnect

Every party.
Every booking.
Every birthday.

FECConnect is the AI voice agent for family entertainment centers, bowling alleys, axe-throwing venues, and party destinations. Reservations, parties, takeout, events — handled with the energy your venue brings.

100%

OF CALLS ANSWERED

Every call, 24/7. No voicemail, no hold.

24/7

ALWAYS AVAILABLE

Nights, weekends, and holidays

<1 SEC

RESPONSE TIME

Real-time, natural conversation

PARTY-READY

BOOKINGS 24/7

Books birthdays and groups around the clock

MULTIPLE

SIMULTANEOUS CALLS

No busy signals, ever

OPPORTUNITY SEARCH

HIDDEN REVENUE

Mines your database for leads worth reviving

The Problem

Your phone rings during the rush. Your team is on the floor.

Busy family entertainment center arcade

Family entertainment centers run on weekends, evenings, and holidays — exactly when your front desk is slammed and your phones are ringing. A parent calling to book a 12-kid birthday party should not be on hold. A corporate planner inquiring about an event should not get voicemail. Every missed call is a missed party.

  • Saturday night party inquiries go to voicemail
  • Birthday party intake takes 15 minutes — your hostess doesn't have 15 minutes during peak
  • Off-peak bookings (Tuesday afternoons) never get marketed proactively
  • Takeout orders compete with reservation calls
  • Group event quotes sit in voicemail for days
Built For Fun

The party planner that never sleeps.

Reservations & Lane Bookings

Books bowling lanes, axe-throwing slots, mini-golf tee times, and table reservations across your venue's capacity in real-time.

Event & Party Packages

Walks callers through every package type — birthday parties, family celebrations, date nights, team outings, bachelorette parties — captures all details and books the date.

Takeout & Food Orders

Takes complete food orders during operating hours — from full menu items with modifications, to scheduled pickup times, to special dietary requests.

Group & Corporate Events

Captures full event scope (date, headcount, budget, attractions), routes qualified leads to your sales team, and books site visits.

Opportunity Search

AI mines your customer database for hidden revenue — lapsed members, expiring packages, unconverted party and event inquiries, and old event quotes.

After-Hours Booking Capture

Most party and event inquiries come in evenings and weekends — exactly when your front desk is slammed or closed. Your agent captures every booking inquiry around the clock so no celebration goes to a competing venue.

Family laughing while bowling
Birthday party celebration with balloons
Friends cheering at an entertainment venue
Event-Ready

Built for every event your venue hosts.

From birthday parties to corporate team-building, bachelorette nights to school field trips — FECConnect handles the full intake for any event type. It walks every caller through your packages, captures every detail, and confirms the booking without your team pausing what they're doing on the floor.

1

Event date, time, and duration

2

Guest count and age range

3

Event type and occasion details

4

Food package and dietary restrictions

5

Theme, add-ons, and special requests

6

Deposit and contact details

Integrations

Plugs into your venue's systems.

Twilio
Toast
Square
OpenTable
Tock
Resy
Mailchimp
Google Calendar

Connects to most modern POS, reservation, and event management platforms.

Friends playing billiards on a Predator table
Premium bowling alley with LED lanes

Without FECConnect / With FECConnect.

Without

  • Saturday night calls go to voicemail
  • Birthday party inquiries take 15 minutes each
  • Off-peak slots stay empty
  • Takeout orders compete with reservation calls

With FECConnect

  • Every party inquiry captured
  • Birthdays booked while your team focuses on the floor
  • Off-peak slots filled by outbound campaigns
  • Takeout, reservations, and event inquiries handled in parallel

See FECConnect handle a real party booking call.

Book a 15-minute demo configured for your venue type.

FAQ

Questions, answered.

We use cookies to make VoiceConnect work, understand how it's used, and improve it. Choose which categories you allow. Cookie Policy